At Signova Print & Sign, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website and services.
- Information we collect
We may collect the following types of personal information:
- Contact information, such as your name, email address, phone number, and mailing address.
- Payment information, such as your credit card number, billing address, and payment history.
- Printing job details, such as the files you upload, the printing specifications, and delivery details.
- Information you provide when you contact us, such as your questions or feedback.
We may also collect non-personal information, such as your IP address, browser type, and device information.
- How we use your information
We use your personal information for the following purposes:
- To process and fulfill your printing orders.
- To communicate with you about your orders and to provide customer support.
- To send you marketing communications and promotions, if you have opted in to receive them.
- To improve our website and services, and to conduct research and analytics.
- To comply with legal obligations, such as tax and accounting requirements.
We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so.
- How we share your information
We may share your personal information with the following third parties:
- Our printing partners and shipping providers, in order to fulfill your printing orders.
- Our payment processing partners, in order to process your payments.
- Our marketing partners, if you have opted in to receive marketing communications.
- Our service providers, such as cloud storage providers and website hosting providers, who help us operate our business and improve our services.
- Law enforcement agencies or regulatory authorities, if required by law or if we reasonably believe that such disclosure is necessary to protect our rights or the rights of others.
We require all third-party service providers to respect the security of your personal information and to treat it in accordance with applicable laws and regulations.
- How we protect your information
We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security measures to ensure that they remain effective.
However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
- Your rights
You have certain rights regarding your personal information, including:
- The right to access, update, or delete your personal information.
- The right to object to or restrict the processing of your personal information.
- The right to withdraw your consent, if we are relying on your consent to process your personal information.
To exercise your rights, please contact us using the information provided below.
- Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Effective Date” at the top of the policy.
- Contact us
If you have any questions or concerns about our Privacy Policy, please contact us at info@signova.com.au.
Effective Date: 01/01/2023